Warranty Policy

1. Warranty Overview

eagle power solution provides comprehensive warranty coverage for all our installations and services. Our warranty policy is designed to ensure customer satisfaction and protect your investment in power solutions.

2. Equipment Warranty

Manufacturer Warranty: All equipment we install comes with the manufacturer's original warranty, which typically includes:

• Solar panels: 25-30 years performance warranty
• Inverters: 5-10 years warranty
• Batteries: 3-10 years warranty depending on type
• Generators: 2-5 years warranty
• UPS systems: 2-5 years warranty

Our Role: We facilitate warranty claims with manufacturers and provide technical support throughout the warranty period.

3. Workmanship Warranty

Installation Quality: We provide a 12-month workmanship warranty covering:

• Installation quality and workmanship
• Electrical connections and wiring
• Mounting and structural integrity
• System integration and setup
• Initial configuration and testing

Coverage Period: 12 months from the date of project completion and handover.

4. Warranty Coverage by Service

5. What's Not Covered

The following are not covered under our warranty:

• Damage caused by misuse, neglect, or accidents
• Damage from natural disasters or acts of God
• Unauthorized modifications or repairs
• Normal wear and tear
• Cosmetic damage not affecting functionality
• Issues caused by improper maintenance
• Damage from power surges or electrical issues not related to our installation
• Third-party equipment not supplied by us

6. Warranty Claims Process

To file a warranty claim:

• Contact us immediately when an issue is discovered
• Provide your project reference number
• Describe the issue in detail
• Allow us to inspect the system if required
• Do not attempt repairs yourself
• Keep records of any maintenance performed

7. Warranty Service

When a warranty claim is approved:

• We will schedule a service visit within 48-72 hours
• Parts and labor are covered at no additional cost
• We will provide temporary solutions if needed
• Service is performed by certified technicians
• We provide detailed reports of work performed

8. Extended Warranty Options

We offer extended warranty options for additional protection:

• Extended workmanship warranty (up to 5 years)
• Comprehensive maintenance packages
• Priority service and support
• Annual system health checks
• 24/7 emergency support

9. Maintenance Requirements

To maintain warranty coverage:

• Follow recommended maintenance schedules
• Use authorized service providers for repairs
• Keep system documentation and records
• Report issues promptly
• Allow access for scheduled inspections

10. Transfer of Warranty

Equipment Warranty: Manufacturer warranties are typically transferable to new owners.

Workmanship Warranty: Our workmanship warranty is transferable to new property owners with proper documentation and notification.

11. Contact Information

For warranty claims or questions about our warranty policy: